Reconciling and validating accuracy of calling rates, fees, generated revenue, and commissions takes expertise and time. We validate commissions paid by your vendor for the life of your current contract.
- MONTHLY: On a monthly basis, we perform a reconciliation of call detail records, calling rates, fees, billing files, and commission and traffic reports to validate the accuracy of the information received from the vendor and to ensure every single phone call is rated, billed, and commissioned properly.
- HISTORICAL: We will conduct a historical reconciliation of the call detail records, calling rates, fees, billing files, and commission and traffic reports from the inception of the current contract to validate each client has received all commissions earned.
- CUSTOMIZED MONTHLY REPORTING: We utilize proprietary, internally-developed software to create customized reporting for our clients. We analyze trends and uncover anomalies allowing us to recommend ongoing improvements in performance within your inmate telecommunications environment.
Our goal is to ensure you receive complete, transparent data while receiving validated and accurate reporting and commission payments each month.